[rt-users] RE: RT 3.0.8

[Blair Zajac]

>From John Schubert <jschubert at linearcorp.com>
> 
> Thanks Mike ( and Jesse).  I did see that section in the RT docs online,
> but I didn't think I'd have to recompile, so that was my mistake.
> Looking at it a 3rd time, the Makefile should have given it away.  My
> apologies (again).  After spending 4 weeks (on and off) making RT3 work
> with RH, I'm leary about any upgrade that doesn't have an easy back
> out.  When you recompile, is there a way to back out if things go
> wrong?

I always install RT into a fresh directory, in this case, rt-3.0.8, and
then update

1) httpd.conf
2) /etc/smrsh/rt-mailgate
3) /etc/aliases
4) etc/RT_SiteConfig.pm

to point to the new version.

I do a diff between the old and new unmodified etc/RT_SiteConfig.pm to see
if there's any new options that I need to take into account.

If there's a problem, it's easy to back down to the previous
version.

It's a little more work, but pretty safe this way.

Best,
Blair

-- 
Blair Zajac <blair at orcaware.com>
Plots of your system's performance - http://www.orcaware.com/orca/