[rt-users] Upgrading RT 3.0.8 (was RT 3.0.8)

[John Schubert]

On Mon, 2004-01-05 at 20:14, Kevin Murphy wrote:
> In a lazier variation on Blair's theme, I always install into the same 
> location, but beforehand I make a copy of the RT web directory.  E.g., 
> in my case:
> 
> cd /usr/local/
> sudo cp -Rp rt3 rt3.2004-01-02
> 
> I also make sure I have an at-hand backup of the rt database.  On top 
> of my existing automated tape backups, I usually do something like this 
> right before an upgrade:
> 
> cd /usr/local/pgsql
> su - postgres
> pg_dump rt3 >rt3.2004-01-02.dump
> 
> The above commands are specific to my setup.
> 
> In addition to modifying RT_SiteConfig.pm as Blair indicates, if you 
> have made custom versions of any RT files in the 'local' subdirectory, 
> you would want to diff those against the new ones and merge in any 
> changes.  (Do all this before restarting Apache, eh?)

This was one of my fears. I have spent some time customizing the index
and some other pages, so I didn't want an upgrade to whack the changes. 
This is why I liked Blair's solution.    Then I can just "diff" away and
change back anything changed.  Your suggestion also gave me the idea of
tarring/zipping, rather than CPing the directory.  Either way this gives
me some ideas.  

Thanks!  I know they're newbie questions, but I haven't had to wear my
"sys admin" hat in a couple of years (other than getting RH up and
running).  Maybe that's why I've been procrastinating on the MySQL data
backups and looking into upgrading from MySQL 3.23.xx

John