[rt-users] How to work with Statistics3

[Kelly F. Hickel]

I don't know that I can help too much, as my graphs don't work either,
but you should have unpacked it into /opt/rt3/local/html.  The link does
show up in my left hand menu bar

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


> -----Original Message-----
> From: Ada Hui [mailto:myqu at hotmail.com]
> Sent: Tuesday, January 06, 2004 1:21 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] How to work with Statistics3
> 
> Dear All,
> 
> I've trying to make the Statistic 3 work for RT. I seems installed
> GD::Graph
> successfully after a lot of work (install every little thing to make
GD
> work
> and then GD::Graph).
> 
> However the graphs still doesn't show and i haven't got the link in
the
> left
> panel. I wonder if i have miss anything (i unpacked it into
> /opt/rt3/share/html and installed GD::Graph)? Btw, is there any guide
with
> Statistics3? coz i don't really know what i expect to see. Though i'm
sure
> i
> haven't got what i should have.
> 
> For example, in the RT Statistics: Calls per queue per day  page,
there is
> edv-b  edv-hh  edvintern  columns, what does that mean? Can anyone
tell me
> a
> bit more about this statistics package? I'm sorry if i asked any
stupid
> question but i do tried to read the list achieve and can't find much
clue.
> 
> Thanks in advance for anyone's help!
> 
> Best Rgds,
> Ada
> 
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