[rt-users] Re: Dealing with ex-employees

[Roger B.A. Klorese]

> The team is comprised of individuals.  The individuals deal with the
> individual tickets, not the team.  The team works /together/ 
> to resolve all
> the tickets.

Yes...

> When Marsha is hired because Matthew left, we don't want to 
> give Marsha all
> of Steve's tickets -- there might be a valid reason for 
> keeping Steve as the
> owner.

Why would you want to keep Matthew as the owner?!

Wouldn't you want to make the *team* the collective owner, until someone
actually has to work on it?  And make the person actually working on it the
owner?