[rt-users] dumpfile-to-rt-3.0 fails connect to syslog?

Andrey Vovk vovk at ncbi.nlm.nih.gov
Fri Jan 9 15:36:20 EST 2004


Hi,

I've got a strange problem trying do upgrade RT2 -> RT3.
After initial installation RT3 works, at least I can use the web
interface. I've exported ~8500 tickets from RT2 to DUMP directory.
Now I'm trying to import the tickets to RT3. And, oops:

# ./dumpfile-to-rt-3.0 DUMP
Importing users
uunix dgram connect: Socket operation on non-socket at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
[Fri Jan  9 20:18:44 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
 (/opt/machine/rt3/lib/RT.pm:254)
...
# perl -V
Summary of my perl5 (revision 5.0 version 8 subversion 2) configuration:
  Platform:
    osname=solaris, osvers=2.8, archname=sun4-solaris
...
# ps -ef | grep syslog
    root 15389     1  0 17:38:17 ?        0:21 /usr/sbin/syslogd
...
# grep -i log /opt/machine/rt3/etc/RT_SiteConfig.pm
Set($LogToSyslog    , undef);
Set($LogToScreen    , 'error');
Set($LogToFile      , 'debug');

# tail -4 /opt/machine/rt3/var/log/rt.log
[Fri Jan  9 20:24:41 2004] [warning]: Creating user B#52/#9 at iK|1_ at ./dumpfile-to-rt-3.0 line 727.
 (/opt/machine/rt3/lib/RT.pm:247)
[Fri Jan  9 20:24:41 2004] [crit]: no connection to syslog available at /opt/machine/perl/lib/site_perl/5.8.2/Log/Dispatch/Syslog.pm line 77
 (/opt/machine/rt3/lib/RT.pm:254)

Any idea, what could it be??
Why ./dumpfile-to-rt-3.0 writes to syslog? Why it fails?
Who is that guy - "B#52/#9 at iK|1_" ? :)

Thanks for any help/comments.
--
Andrey



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