[rt-users] How to work with Statistics3

[Kelly F. Hickel]

Got IT!!!!

>From desperation I started removing RTFM (by hand, no make remove or
install seems to exist), and when I got done, I couldn't start apache.
Seems that somewhere along the way, some of the RTFM pieces had made it
into /opt/rt3/local, so the upgrade didn't replace them.  So, I cleaned
those out and reinstalled the new RTFM package, and I have graphics!!

There are still a few bugaboos in the last Stats package I published, I
should have a new one for everybody by the end of the day on Monday.

Thanks for everybody's help!

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh at mqsoftware.com


> -----Original Message-----
> From: Kelly F. Hickel
> Sent: Friday, January 09, 2004 3:02 PM
> To: AJ; Jesse Vincent
> Cc: rt-users at lists.fsck.com
> Subject: RE: [rt-users] How to work with Statistics3
> 
> 
> > -----Original Message-----
> > From: AJ [mailto:rt at musefoundry.com]
> > Sent: Friday, January 09, 2004 3:04 PM
> > To: Kelly F. Hickel; 'Jesse Vincent'
> > Cc: rt-users at lists.fsck.com
> > Subject: RE: [rt-users] How to work with Statistics3
> >
> > Oops, yeah the mason_data one.. the path looked kind of short.
> >
> > I apologize for that.
> >
> No prob.  I went back and looked, and there were other directories as
> well (like local), so I nuked them all and restarted, still no joy....
> >
> >
> > -----Original Message-----
> > From: Kelly F. Hickel [mailto:kfh at mqsoftware.com]
> > Sent: Friday, January 09, 2004 3:17 PM
> > To: AJ; Jesse Vincent
> > Cc: rt-users at lists.fsck.com
> > Subject: RE: [rt-users] How to work with Statistics3
> >
> >
> > > -----Original Message-----
> > > From: AJ [mailto:rt at musefoundry.com]
> > > Sent: Friday, January 09, 2004 2:14 PM
> > > To: Kelly F. Hickel; 'Jesse Vincent'
> > > Cc: rt-users at lists.fsck.com
> > > Subject: RE: [rt-users] How to work with Statistics3
> > >
> > > <path_to_rt>/var/obj/standard
> > >
> > > Remove everything in there.
> > >
> > > That should clear it
> > >
> > I shut down apache, cleared /opt/rt3/var/mason_data/standard (the
only
> > directory named standard that I could find), restarted apache, and
had
> > the same results, namely a blank line in front of the PNG data.
> >
> > I've also done an RTFM "make dropdb" and "make install" to try and
> make
> > sure everything was installed correctly, no help.
> > -Kelly
> > >
> > > -----Original Message-----
> > > From: rt-users-bounces at lists.bestpractical.com
> > > [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Kelly
> > F.
> > > Hickel
> > > Sent: Friday, January 09, 2004 2:34 PM
> > > To: Jesse Vincent
> > > Cc: rt-users at lists.fsck.com
> > > Subject: RE: [rt-users] How to work with Statistics3
> > >
> > > Could be.  How would one do that?
> > >
> > > Kelly F. Hickel
> > > Senior Software Architect
> > > MQSoftware, Inc
> > > 952.345.8677
> > > kfh at mqsoftware.com
> > >
> > >
> > > > -----Original Message-----
> > > > From: Jesse Vincent [mailto:jesse at bestpractical.com]
> > > > Sent: Friday, January 09, 2004 1:11 PM
> > > > To: Kelly F. Hickel
> > > > Cc: rt-users at lists.fsck.com
> > > > Subject: Re: [rt-users] How to work with Statistics3
> > > >
> > > >
> > > > > So, the upshot seems to be that the RTFM that was put out last
> > night
> > > > > still didn't fix the blank line problem for me.  I'm going to
> try
> > > > > uninstalling RTFM and reinstalling the release from last
night.
> > > >
> > > > That _sounds_ like you haven't flushed the mason cache of the
RTFM
> > > > pages. Especially since this fixes it for other peopl
> > > >
> > > > >
> > > > > Kelly F. Hickel
> > > > --
> > > > http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.bestpractical.com
> > > http://lists.bestpractical.com/mailman/listinfo/rt-users
> > >
> > > Have you read the FAQ? The RT FAQ Manager lives at
> > http://fsck.com/rtfm
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm