[rt-users] Closing Calls via Email

Robert Thomas rt at himem.net
Fri Jan 9 17:34:37 EST 2004


I have looked through the documentation, and the built in settings, but 
can't find any reference to the ability to do trivial ticket management 
via email.  Is it possible to send RT commands through email and have it 
do tasks such as close calls, or delete tickets?

Thanks.



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