[rt-users] Create New Ticket in -->
MikeHamilton at clovisusd.k12.ca.us
MikeHamilton at clovisusd.k12.ca.us
Fri Jan 9 19:28:14 EST 2004
Our techs that use RT would like for the drop down box that appears to the
right of the words "Create New Ticket In" to be empty by default - it
seems that some techs have been accidentally creating tickets in the first
queue in the list because they are forgetting to select the queue
beforehand. Anyone know how I can accomplish this?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040109/5ceb9ce7/attachment.htm>
More information about the rt-users
mailing list