[rt-users] Still (random) encoding errors with international chars (RT 3.0.8)

[mixo]

Jesse Vincent wrote:

> Based on the patch to perl I forwarded along earlier today, I've created
> an altered version of IO-Stringy (which includes IO::Scalar).  Because I
> can't easily reproduce this problem, I'd like those of you who
> experience it to install this package, stop apache, start it again and
> tell me whether it resolves the issue.  You can download it from:
>
>
> http://download.bestpractical.com/pub/rt/devel/IO-stringy-Hacked-For-UTF8-2.109-BestPractical-Hack-20040107.tar.gz 
>
>
>  

I hope that helps.

Dirk Pape wrote:

> Hello,
>
> I see still utf-8 double encoding errors in my local installation of 
> RT 3.0.8. They are not reproducible (e.g. by requeueing a message 
> which yield to double encoding into RT). They tend to come the more 
> often the longer apache runs.
>
> I saw these error reappearing with 3.0.7 after 3.0.6 was quite fine. 
> 3.0.8 made things better than 3.0.7 but we did not get rid of the errors.
>
> System Config is:
>
> RT 3.0.8 on
> Debian Woody
> + apache-ssl 1.3.26
> + Perl 5.8.0
> + mod_perl 1.29
> + all RT-dependencies in most actual version from CPAN
> + mySQL 4.0.19
> + IO-Stringy-hack (just posted from Jesse)
>
> @EmailInputEncodings = qw(utf-8 iso-8859-1 us-ascii) unless 
> (@EmailInputEncodings);
> Set($EmailOutputEncoding , 'iso-8859-15');
>
> Regards,
> Dirk.
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