[rt-users] RT 3.0.8 and RTFM 2.0.2 issues
Jansen Robert
rjansen at vub.ac.be
Mon Jan 12 08:43:20 EST 2004
At 16:58 -0500 08-01-2004, Jesse Vincent wrote:
>On Thu, Jan 08, 2004 at 03:28:12PM +0100, Jansen Robert wrote:
>> Hi,
>>
>> Sorry to be so persistant about this, but didn't anybody see this error ?
>>
>> I think this issue is a NO-GO condition for deployment. ( you can't
>> crete new RTFM articles ! )
>
>We've got two RT instances that we're using RTFM with and we definitely
>don't see this issue.
>
> Jesse
>
>--
>http://www.bestpractical.com/rt -- Trouble Ticketing. Free.
I really should have explained it more clearly:
I did some thorough testing and made a class with a set off ALL the
types of customfields. a TextSingle, SelectSingle, SelectMutltipe,
FreeFormSingle, FreeformMultiple and WikiTextSingle.
One of each field types in a class.
The error appears when trying to create a new article ( or edit )
ONLY when the FreeFormSingle OR/AND FreeformMultiple customfields are
enabled for this partical class.
Disabling FreeFormSingle AND FreeformMultiple customfield for the
particular class doens't throw an error anymore.
Could somebody test/confirm this ?
TIA
--
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Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)
email: rjansen at vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40
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