[rt-users] Going directly to ticket number

[John Schubert]

On Tue, 2004-01-13 at 17:57, Jim Rowan wrote:
> This function already exists:
> 
> Just put the ticket number in the existing search box and hit search.
I didn't think of trying that.  Thanks.  For anyone who maybe didn't
know, putting the ticket number in the top search (not the Tickets ->
Search field(s)) will find it regardless of which ticket que is
currently selected.

Thanks!

John