Is there a I can find out what timezone my RT is using ? When I create a ticket it shows EST but when I query against RT database the max(Created) on Tickets tables seems giving me GMT value I am puzzled Thanks for any help/suggestion on this -- Asif Iqbal PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu There's no place like 127.0.0.1