[rt-users] CRON jobs....

[Mike Husband]

>From my recent reading of threads on EscalatePriority I understand
that the algorithm is designed to run daily or less frequently.

However, there was a query to the list a few days ago about changing
the code to allow it to be run more frequently, but I didn't see a response.

I presume you could write something based on
lib/RT/Action/EscalatePriority.pm
to create an algorithm which would allow more frequent escalation.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Maloney,
Michael
Sent: Wednesday, 14 January 2004 8:05 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] CRON jobs....


When do most of you run any RT crontool jobs?
I currently have my rt-crontool running every hour doing
RT::Action::EscalatePriority on 2 different queues.  I was wondering if that
was too frequent, and should I make it daily instead of hourly.
Thanks.
Mike M.