[rt-users] Reporting in RT?

[Kelly F. Hickel]

Do you know what process it is? (if you're using mod_perl, that probably
doesn't help).

You can sprinkle calls to $RT::Logger->warning() through the perl code
(and in the perl parts of the mason code), if you want to debug a bit.
Messages go to the RT log.

-Kelly

-----Original Message-----
From: John Wells [mailto:jb at sourceillustrated.com] 
Sent: Wednesday, January 14, 2004 12:11 PM
To: Kelly F. Hickel
Cc: rt-users at lists.bestpractical.com
Subject: RE: [rt-users] Reporting in RT?

Would there be any way to turn on some sort of debugging to see what's
going on when this CPU utilization hits?  If I can pinpoint the problem,
perhaps I can dust of my perl skills from back in the day and dig in...
;)

Thanks!
John

Kelly F. Hickel said:
> Nope, but it apparently had a problem (for awhile) that broke the
stats
> package.  Look in the list history for Jesse's announcement last week.
> -Kelly
>
> -----Original Message-----
> From: John Wells [mailto:jb at sourceillustrated.com]
> Sent: Wednesday, January 14, 2004 10:51 AM
> To: Kelly F. Hickel
> Cc: rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Reporting in RT?
>
> Kelly F. Hickel said:
>> Do you have RTFM installed?  IF so, have you updated to the version
> that
>> Jesse posted last week? It fixes a problem that prevents the graphs
> from
>> showing, but I've not seen the 99% problem.
>>
>> I'm using gd-2.0.15-1.
>>
>> Right click the x where the image is supposed to be, save it to your
>> disk, then open it in an editor that won't be confused by binary
data.
>> If it has an initial Carriage Return, then you need the newer RTFM.
>> -Kelly
>
> Kelly,
>
> No, don't have RTFM installed and have no plans to at least initially.
> Is
> it a prerequisite for the Statistics package?
>
> Thanks!
> John
>
>