[rt-users] 3.0 import error.

Russ Johnson russj at dimstar.net
Wed Jan 14 19:08:20 EST 2004


Russ Johnson wrote:

> Phil Homewood wrote:
>
>> IIRC, you need to add a line "use RT::Scrip" to dumpfile-to-rt-3.0,
>> and this is already fixed in the repository, pending a new release
>> of the upgrade tools.
>>  
>>
>
> OK, it imports the users fine, then I get this:
>
> Importing groups
> gggggggrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr[Wed Jan 14 
> 23:42:34 2004] [crit]: 1 (/local/rt3/lib/RT/ACE_Overlay.pm:884)
> [Wed Jan 14 23:42:34 2004] [crit]: Can't load a principal for id  
> (/local/rt3/lib/RT/ACE_Overlay.pm:885)
> rrrrrrrrrrrqqqqqqImporting tickets...t-1
> .t-2
> .t-3
> ...
>
> So, it appears I've added the proper line outlined above.
>
> Any clues as to what this error means? 


Also, I'm occasionally getting this:

[Thu Jan 15 00:05:55 2004] [crit]: Failed to create user 
xxxxxx at domain.com: Name in use (/local/rt3/lib/RT/User_Overlay.pm:600)
[Thu Jan 15 00:06:02 2004] [crit]: Failed to create user 
xxxxxx at domain.com: Name in use (/local/rt3/lib/RT/User_Overlay.pm:600)
[Thu Jan 15 00:06:02 2004] [error]: Could not load create a user with 
the email address 'xxxxxx at domain.com' to add as a watcher for ticket 441 
(/local/rt3/lib/RT/Ticket_Overlay.pm:1448)

Russ



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