[rt-users] New Ticket Ownership in 3.0.8

[Russell Heilling]

I'm running 3.0.8 with Apache 1.3.26, mod_perl, Postgresql 7.2.2, 
DBIx::SearchBuilder 0.96.

I've been running great on 3-0-5 for months, but since upgrading to
3-0-8 last week I've been seeing some strange issues regarding ownership
of new tickets.  Most new tickets recieved by email are created with
owner Nobody, as expected, however sometimes they are created with owner 
RT_System...

This appears to be random.  I have a cron job running on another server 
which sends emails informing me of any config changes required on 
peering routers that runs each morning at 8:30.  This morning, the email 
concerning our linx peering router was recieved at 8:32, and the 
ownership was Nobody, however the email concerning the AMS-IX peering 
router that arrived at 8:36 is owned by RT_System...  These emails both 
come from the same address, and are sent to the same queue, the only 
difference in the content is a minor difference in the subject, and the 
actual message body.  The Queue recieving the tickets is doing no custom 
subject processing, just the standard global scrips...

Has anyone else seen new tickets coming in owned by RT_System?

Cheerz,

Russell

-- 
Russell Heilling 
http://www.ccie.org.uk/
PGP: finger russellh at bela.homeunix.net
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