[rt-users] Problems with attachment

[O'Brien, Kevin]

That seems to have done it!  Thanks!

-=Kevin=-

-----Original Message-----
From: Aleš Sušnik [mailto:alesh at sportina.si] 
Sent: Friday, January 16, 2004 2:50 PM
To: O'Brien, Kevin; rt-users at fsck.com
Subject: RE: [rt-users] Problems with attachment

Have you tried
http://download.bestpractical.com/pub/rt/devel/IO-stringy-Hacked-For-UTF8-2.
109-BestPractical-Hack-20040107.tar.gz ? It solved the problems with
corrupted attachments for me.

A. 

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of O'Brien,
Kevin
Sent: Friday, January 16, 2004 11:06 PM
To: rt-users at fsck.com
Subject: RE: [rt-users] Problems with attachment

I'm afraid it's still a problem in 3.0.8.  I just got a corrupted xls
file from a user.

Running: RT 3.0.8, Apache 1.3.29, perl 5.8.2, mod_perl 1.29, and the
latest perl modules according to CPAN.

-=Kevin=-

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, January 15, 2004 6:59 AM
To: Mittag Christian
Cc: 'rt-users at fsck.com'
Subject: Re: [rt-users] Problems with attachment




On Thu, Jan 15, 2004 at 11:17:29AM +0100, Mittag Christian wrote:
> Hi,
> 
> We are having problems with xls-attachments, using rt 3.0.6 with
Apache 1.3.29, mod_perl 1.29, perl 5.8.1 (with the IO::Stringy-hack from
Jesse) on SuSE-Linux SLES8. 
> (I know, we better should use rt 3.0.8, but we just upgraded from rt
1.0 two months ago.)
> 
> Some attachments (excel-sheets) are utf8-encoded in the database,
which shouldn't be like that.

I'd be sort of surprised if non-text files are being encoded. But I'd
also really like to hear if this is still a problem with RT 3.0.8, as
we've done a _lot_ of work on making sure that binary attachments are
handled right.

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
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