[rt-users] Anyone willing to share rt-crontool examples?

Rob Walker rob at myinternetplace.net
Sun Jan 18 17:41:35 EST 2004


>> On Fri, 16 Jan 2004 09:31:32 -0500, Scott Hebert <scott at cae.com>
>> said:

   > Greetings, I was wondering it all you RT gurus and wizards out
   > there would like to share your rt-crontool examples that you
   > currently have running. The documentation only seems to contain the
   > Escalate example but I'm sure a lot of you are doing some cool and
   > funky things with rt-crontool.

I am also interested in seeing other people's examples.  I only have the
Escalate working.  Here is a line out of my crontab.

rt-crontool -v --search RT::Search::ActiveTicketsInQueue --search-arg \
<queuename> --condition RT::Condition::AnyTransaction --action \
RT::Action::EscalatePriority

I have an open ticket against me to send out a single email daily for
each ticket which at 100, which is our top priority number.

rob




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