[rt-users] Problem with new install

[neil quiogue]

I suspect it's with the rt-mailgate.  If you're coming from rt2, the 
rt-mailgate didn't require the --url option.  In rt3, it needs --url 
http://localhost (or an equivalent url going to your rt.

Regards, Neil

--On mercredi 21 janvier 2004 14:42 +0000 "Little, James" 
<James.Little at onetel.co.uk> wrote:

>
> Hi,
>
> I installed rt-3.0.8 yesterday - I've used RT in the past without
> problems and this was a fresh install.
>
> I'm having a slight problem.  I've got a distribution list that I would
> like to be the Admin CC of a queue, and like all correspondence to go as
> an e-mail to this list.  Easy enough to do.
>
> However, although the script and template should be correct, I am getting
> a weird problem.
>
> If I go into a ticket and press reply, type out whatever it is, and press
> submit, then the correspondence get's send to this list.  Great.
> However, when I e-mail the correspondence to the rt e-mail address, it
> goes into the system (get's added to the request) but doesn't seem to
> send it to the dist list.
>
> Does anyone have any ideas why this would happen?
>
> Thanks
>
> ---------
> James Little
> Web Development
> Phone  : 0161 342 9443
> Mobile : 0789 965 3761
> Fax    : 0871 433 7985
>  ___               ___       _
>| . |._ _  ___    |_ _| ___ | |
>| | || ' |/ ._> _  | | / ._>| |
> `___'|_|_|\___.<_> |_| \___.|_|
>
> Landline.Internet.Mobile