[rt-users] Logging SCRIPS activity
Jesse Vincent
jesse at bestpractical.com
Mon Jan 26 12:11:40 EST 2004
On Mon, Jan 26, 2004 at 10:09:36AM -0700, Ben Bush wrote:
> I would like to log the activity associated with a ticket that the
> SCRIPS actions take. For example, when the Owner is notified via email,
> I would like to log in the ticket that this action took place. When an
> email is sent to the requestor, I would like to see when this activity
> took place.
>
> Is there an easy way for me to be able to do this?
That's a feature we're currently developing for a customer for RT 3.2.
The easy way is to sit back and wait for a few months and watch the
feature magically appear in RT's core.
Best
Jesse
>
> Ben Bush
>
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
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