[rt-users] Custom Fields Search

Linda Julien julien at bestpractical.com
Mon Jan 26 13:55:36 EST 2004


Hi David,

   From: "David Bauman" <david at anet.com>
   Date: Mon, 26 Jan 2004 12:44:56 -0600

   Is there a way to add a custom field to the search facility in RT3?

Global custom fields should appear in the search UI.

After you've chosen a queue (Queue = 'General', for instance), the
custom fields for the chosen queue will also be available for
searching via the search UI.

Linda



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