[rt-users] Attachments greater than 900K being dropped

Parimala Ramdas Parimala.Ramdas at Zoran.com
Mon Jan 26 13:59:30 EST 2004


-----Original Message-----
From: Mike White [mailto:myk1 at ptgrey.com] 
Sent: Saturday, January 24, 2004 2:51 PM
To: Parimala Ramdas
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Attachments greater than 900K being dropped

Parimala Ramdas wrote:

>> In the config file, size limit is 10MB but when a ticket is created
with 
>> attachment greater than 900K, it is dropped silently. I have no idea 
>> idea why.

>MySQL?  Make sure the max_packet_size in /etc/my.cnf is set to 10MB
too.


Thank you very much.
The field in mysql was max_allowed_packet and I set it in /etc/my.cnf as
             set-variable = max_allowed_packet=10M
and it worked like a charm....



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