[rt-users] RTFM permission issue

Rick Rezinas rick.rezinas at qsent.com
Thu Jan 29 14:54:25 EST 2004


a bit more info, from web error logs:

when I go to RTFM->Articles:

[Thu Jan 29 19:44:21 2004] [crit]: Checking for a class of
(/usr/local/rt-3-0-9
p2/share/html/RTFM/Article/Search.html:161)

then it's quiet when I choose Create Article,

then when I select a class I see:

[Thu Jan 29 19:45:02 2004] [crit]: Trying to check RT::FM::Class rights
for an unspecified RT::FM::Class
(/usr/local/rt-3-0-9p2/lib/RT/Principal_Overlay.pm:355)
[Thu Jan 29 19:45:02 2004] [crit]: Trying to check RT::FM::Article
rights for an unspecified RT::FM::Article
(/usr/local/rt-3-0-9p2/lib/RT/Principal_Overlay.pm: 355)
[Thu Jan 29 19:45:02 2004] [error]: WebRT: No permission to view Article
() (/usr/local/rt-3-0-9p2/share/html/RTFM/Elements/Error:48

and that's where I see the red 'No permission to view article'


thanks
rick

On Thu, 29 Jan 2004, Rick Rezinas wrote:

--
Rick Rezinas  503-889-7091
Unix Systems Administrator
Qsent, Inc.


When Gladstone was British Prime Minister he visited Michael Faraday's
laboratory and asked if some esoteric substance called `Electricity'
would ever have practical significance.
"One day, sir, you will tax it," was the answer.
					        	-- Science, 1994




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