[rt-users] Problems with attachements in RT, if you own the ticket

[Jesse Vincent]

On Fri, Jan 30, 2004 at 05:22:36PM -0800, Mikhail Stukolkin wrote:
> Hello all,
> 
> I noticed the following problem with Microsoft word attachements in
> RT 3.0.7_01. If you are an owner of the ticket and add doc file as an
> attachement, all the requestors get corrupted file. But if one of the
> other RT users in our company enters your ticket and makes a reply in it
> and adds doc file, everything is fine and the requesters get doc attachements
> ok.
> 
> Did someone meet with the same problem?
> 

I bet this won't happen if you upgrade to RT 3.0.8 and perl 5.8.3.

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.