[rt-users] Post Installation problems -- 'Can't localte object method "new" via package "RT::Handle"... Why?

Ruslan U. Zakirov cubic at acronis.ru
Sat Jan 31 04:23:35 EST 2004


max riz wrote:
> 
> Running Redhat 8, with redhat's Apache (2) and mod_perl (2)
> and MySQL (Also Redhat's. 3.23.58 ).
> 
> Same result with rt 3.0.8, 3.0.6 and 3.0.2.
> 
> I've installed all the necessary modules, verified by test-dependencies,
> performed a sucessful 'make install' and 'make initialize-database'. I've
> set up the Apache's config file to point at RT.
> 
> And when I try to connect, I get a 500 error.
> 
> Apache's RT3 error_log file contains naught but:
> 
> [Tue Jan 27 03:11:48 2004] [error] [client 10.1.100.10] Can't locate 
> object method "new" via package "RT::Handle" at 
> /opt/rt/rt-3.0.8/lib/RT.pm line 147.!
> 
> 
> I've done sucessful RT installations before, but was foolish enough not 
> to document them. I have no idea how to fix this problem, nor why it
> occurs.
> 
> Any ideas?

What about DBIx::SearchBuilder?
Use latest RT and latest searchbuilder.
Run RT's dependencies test again.
		Best regards. Ruslan.
> 
> 
> Thanks!
> 





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