[rt-users] Links missing after upgrade from rt 3.0.11 to 3.2.0

[Anders Ekstrand]

Hi,

I tried that solution, but the directory structure was re-created with
erroneous permissions and ownership and the installation ended up in a
broken state.

What worked, however, was to simply move the whole /opt/rt3 directory and
perform a fresh install instead of an upgrade, and add what I missed from
the old installation manually.

Thanks for the tip, anyway.

Regards - Anders

> -----Original Message-----
> From: Ale¹ Su¹nik [mailto:alesh at sportina.si]
> Sent: den 1 juli 2004 13:45
> To: Anders Ekstrand; rt-users at lists.bestpractical.com
> Subject: RE: [rt-users] Links missing after upgrade from rt
> 3.0.11 to 3.2.0
>
> Could you be suffering from the same problem I had (looks
> like it), my solution was: deleted mason_data dir in /opt/rt3/var
>
> A.
>
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf
> Of Anders Ekstrand
> Sent: Thursday, July 01, 2004 12:45 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Links missing after upgrade from rt
> 3.0.11 to 3.2.0
>
> Hi all,
>
> I just upgraded to RT from 3.0.11 to 3.0.2 (and RTFM from 2.0.3 to
> 2.0.4) and noticed that some links seems to be missing.
>
> On the "Home" page, in the block "xx highest priority tickets
> I own": A correct list is displayed, but the entries aren't
> clickable. (They are clickable in the "xx highest priority
> tickets I requested..." block.)
>
> On the Display page: The left menubar is unchanged, ie. the
> links "Date", "People" etc are not shown. They are, however
> accessible by clicking the sub-blocks in the "Ticket
> metadata" block, but there's no way back to the main Ticket
> Display page.
>
> Does anybody have an idea on what I could have missed, or
> where I should start digging?
>
> Regards - Anders Ekstrand
>
> _____________________________________
> Anders Ekstrand
> Senior Member of Technical Staff
>
> Drutt Corporation, Operations
>
> Tel:    +46 31 83 66 67
> Mobile: +46 733 200 238
>
> Email:  anders.ekstrand at drutt.com
> Web:    www.drutt.com
> _____________________________________
>
> ###########################################
>
> This message has been scanned by F-Secure Anti-Virus for
> Microsoft Exchange.
> For more information, connect to http://www.F-Secure.com/
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> RT Developer and Administrator training is coming to LA, DC
> and Frankfurt this spring and summer.
> http://bestpractical.com/services/training.html
>
> Sign up early, as class space is limited.
>
>
>
###########################################

This message has been scanned by F-Secure Anti-Virus for Microsoft
Exchange.
For more information, connect to http://www.F-Secure.com/