[rt-users] Mason Handler Error after 3.2.0 installation.

[Camron W. Fox]

Alle,

	I've just done a scratch install of RT3.2.0 on RHEL3, Perl 5.8.3, Apache
2.0.46, FCGI 2.4.0. All required perl mods are installed. After starting the
apache server, I get the following errors in /var/log/httpd/error_log:

Can't locate /usr/local/rt3/etc/RT_SiteConfig.pm in @INC (@INC contains:
/usr/local/rt3/local/lib /usr/local/rt3/lib
/usr/local/lib/perl5/5.8.3/i686-linux /usr/local/lib/perl5/5.8.3
/usr/local/lib/perl5/site_perl/5.8.3/i686-linux
/usr/local/lib/perl5/site_perl/5.8.3 /usr/local/lib/perl5/site_perl .) at
/usr/local/rt3/lib/RT.pm line 105.
Compilation failed in require at /usr/local/rt3/bin/mason_handler.fcgi line
28.
[Wed Jun 30 14:12:12 2004] [warn] FastCGI: server
"/usr/local/rt3/bin/mason_handler.fcgi" (pid 18385) terminated by calling
exit with status '13'

Here is my rt setup in httpd.conf:

<SNIP>

LoadModule fastcgi_module modules/mod_fastcgi.so

<IfModule mod_fastcgi.c>
  FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi -idle-timeout
300 -processes 10
</IfModule>

<VirtualHost *:8888>
DocumentRoot /usr/local/rt3/share/html
AddDefaultCharset UTF-8
Alias /NoAuth/images/ /usr/local/rt3/share/html/NoAuth/images/
<IfModule mod_fastcgi.c>
  ScriptAlias / /usr/local/rt3/bin/mason_handler.fcgi/
</IfModule>
</VirtualHost>

</SNIP>

	Any help would be appreciated.

Best Regards,
Camron

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.