[rt-users] Multiple owners of a ticket...

[Ruslan U. Zakirov]

Hans-Martin Mosner wrote:
> AFAIK, there is no provision for multiple owners of a ticket.
> But the situation that you describe (separate subtasks handled by different
> people) can be handled perfectly well using relationships.
> Just create separate subtickets for the tasks A and B, and connect them to
> the main ticket using either the parent/child or the dependsOn
> relationship.
Agree, this workflow is better.

> However, I don't know whether there is a mechanism such that the main
> ticket would be automatically marked as resolved as soon as all subtickets
> are resolved.
Yes it's possible:
http://wiki.bestpractical.com/index.cgi?OpenTicketOnAllMemberResolve

> You should be able to find that info in the docs...
> 
> Cheers,
> Hans-Martin