[rt-users] custom scrip, user-defined condition on custom field

[Bob Goldstein]

>On Wed, Jul 07, 2004 at 08:57:54AM -0500, Bob Goldstein wrote:
>> 
>>   I recently wrote a Custom Scrip Condition for use with
>>   Custom Fields.  It's fairly generic, you pass it an argument
>>   saying which CustomField, and a bit 'o perl specifying how
>>   to test the CF value(s).  So it can be re-used for any
>>   transaction type, and any custom field test.
>> 
>>   If you like, I can send you the code.  And if it works for
>>   you, I'll put it on the wiki.  (It's working for me,
>>   using RT 3.2.0.  I think it would work on any 3.x.x)
>> 
>>      bobg
>> 
>Bob,
>
>Does your code look something like this?
>
>return undef unless ($self->TicketObj->FirstCustomFieldValue('Name_of_your_Cus
>tom_Field') =~ /matchtext/i);
>return 1;
>
>(from http://wiki.bestpractical.com/index.cgi?ExampleOfCustomFieldInCondition)
>
>If you've got a different/better implementation, please do let me know!
>

   Neither better nor worse, just different.

   My solution was a more generic one, to make a reusable,
   configurable ScripCondition.  Yours is to write custom code
   into a single Scrip.

      bobg