[rt-users] Duplicated attachments with RT 3.2.0 e-mail history feature?

[Jesse Vincent]

On Thu, Jul 08, 2004 at 12:51:56PM -0400, Bret Martin wrote:
> In testing a fresh install of RT 3.2.0 (not an upgrade from a previous 
> version), I noted that the Attachments box for a ticket lists several 
> instances of each attachment -- one by the user who uploaded it and 
> then several by RT_System.
> 
> I suspect this is because when RT records the mail it's sending to
> ticket watchers, the attachments are duplicated there.

Interesting. When last I tested that, it didn't record the attachments.
So, is the right thing for us to do to double-record the attachments as
they go out or to strip them from the outgoing message?  I don't htink
single-instance-store would be doable in the current world order.


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