[rt-users] Ticket History Format with CC Header

Jonathan Chen JChen at paymentone.com
Thu Jul 8 13:47:48 EDT 2004


 
By chance the code to fix it is easy enough to patch 3.11?  I will be giving a demonstration of RT and would like that part to be fixed is possible.  So far the system is stable and only crashed once a couple of days ago when trying to manually create a new ticket.   

Fixed the crashing part by removing files in /tmp and /opt/rt3/var/mason_data and session_data.

Sorry for being off topic, would you agree that most of the RT crashing has something to do with the mason_data and session_data being altered in some way?  



-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Thursday, July 08, 2004 10:18 AM
To: Jonathan Chen
Cc: rt-users
Subject: Re: [rt-users] Ticket History Format with CC Header




On Thu, Jul 08, 2004 at 09:45:17AM -0700, Jonathan Chen wrote:
>  
> Hello All,
> 
> While trying to clean up a few things, I noticed that the displaying of history column is all screwed up when the "FROM/TO/CC" line has a lot email address.   
3.2 should fix this. 
 
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