[rt-users] Odd error in logs - user complaints

[Craig Schenk]

Seeing these in my Apache logs, not sure what the cause is. Anybody seen this
before? Users are reporting "stuff is broken" but cant give details.

Running RT 3.0.10 on RedHat with Apache 1.3.29, Perl 5.8.3, FreezeThaw 0.43.


[error]: Do not know how to thaw data with code `F' at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm line 542
        FreezeThaw::thawScalar(0) called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm line 679
        FreezeThaw::thaw('FrT') called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 898
        eval {...} called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 897
        RT::Tickets::ThawLimits('RT::Tickets=HASH(0xa41a5a4)','FrT') called at /opt/rt3/lib/RT/Interface/Web.pm line 602
        HTML::Mason::Commands::ProcessSearchQuery('ARGS','HASH(0x97885b4)') called at /opt/rt3/share/html/Search/Listing.html line 101
        HTML::Mason::Commands::__ANON__('Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIEL
D$8|OPERATOR...','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','Bookmark','FrT') calle
d at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Component.pm line 134
        HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9695928)','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','
Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTIO
N$5|FIELD$8|OPERATOR...','Bookmark','FrT',...) called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
        eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
        HTML::Mason::Request::comp('undef','undef','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIP
TION$5|FIELD$8|OPERATOR...','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','Bookmark',.
..) called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 760
        HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0xa3a22d4)','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Ow
ner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','Bookmark','FrT') called at /opt/rt3/share/html/autohandler line 196
        HTML::Mason::Commands::__ANON__('Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIEL
D$8|OPERATOR...') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Component.pm line 134
        HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x950ba38)','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...','
Nobody$5|Owner$1|=$2|10%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1069
        eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
        HTML::Mason::Request::comp('undef','undef','undef','Bookmark','FrT','@2|%8|$2|10$2|11$1|8$1|9%8|$11|DESCRIPTION$5|FIELD$8|OPERATOR...',' Nobody$5|Owner$1|=$2|10%8|$11
|DESCRIPTION$5|FIELD$8|OPERATOR...') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 338
        eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 338
        eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Request.pm line 297
        HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa3a22d4)') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line
 134
        eval {...} called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
        HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0xa3a22d4)') called at /usr/local/perl-5.8.3/lib/site_perl/5.8.3/HTML/Mason/Apache
Handler.pm line 792
        HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x9279430)','Apache=SCALAR(0xa44d2c8)') called at /opt/rt3/bin/webmux.pl line 138
        eval {...} called at /opt/rt3/bin/webmux.pl line 138
        RT::Mason::handler('Apache=SCALAR(0xa44d2c8)') called at /dev/null line 0
        eval {...} called at /dev/null line 0

Stack:
  [/usr/local/perl-5.8.3/lib/5.8.3/Carp.pm:192]
  [/usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm:542]
  [/usr/local/perl-5.8.3/lib/site_perl/5.8.3/FreezeThaw.pm:679]
  [/opt/rt3/lib/RT/Tickets_Overlay.pm:898]
  [/opt/rt3/lib/RT/Interface/Web.pm:602]
  [/opt/rt3/share/html/Search/Listing.html:101]
  [/opt/rt3/share/html/autohandler:196]
 (/opt/rt3/lib/RT/Tickets_Overlay.pm:902)