[rt-users] custom field --> Results: error message
Jens Porup
jens at cyber.com.au
Mon Jul 12 01:02:05 EDT 2004
G'day,
When I create a new ticket in a queue that has a custom field called 'state',
and then I try and choose a value for that field and Save Changes, the Results
mesage is as follows:
Results
* state Resolved changed to Incoming Cancelled
* Custom field value Resolved could not be found for custom field state
No matter which of my five values I choose, I always get this message, where
"Custom field value $old_value could not be found...." is the second line.
What does this mean?
Thanks,
Jens
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