[rt-users] Searching with OR in RT3.2.0

Carl Vincent C.A.Vincent at newcastle.ac.uk
Tue Jul 13 05:57:13 EDT 2004


Hi,

I'm writing some documentation before releasing 3.2 on my unsuspecting
users but I've discovered a problem.

If I enter a search term with Query Builder, then enter another, it
ignores me if I select 'OR' for the aggregator. 
I also can't change the AND to an OR in the Query box. To achieve this I
have to  take the second term, click the '<' button and then the
'and/or' button.
My users are going to have no end of trouble with this, and it doesn't
look to me like it's what was intended...

Is there a fix?

Cheers
Carl
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