[rt-users] Email History
Matthew Will
mwill at spingen.com
Tue Jul 13 17:27:20 EDT 2004
Just as an update I have commented out line #266 in
lib/RT/Action/SendEmail.pm to disable it from recording outgoing mail
transactions to the database. If this has an adverse effect on anything
please let me know, although it seems to have done the trick.
Regards,
--
Matthew Will <mwill at spingen.com>
Matthew Will wrote:
> I am curious to know if it is easily possible to disable the recording
> of outgoing emails in a tickets history. Jesse has mentioned that this
> will be an option that can be configured in 3.2.1, but it would be a
> real convience if it's a quick bit of commenting out some code, to be
> able to do this now.
>
> Regards,
> --
> Matthew Will <mwill at spingen.com>
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>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
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