On Fri, 16 Jul 2004 11:47:11 CDT Brett Barnhart wrote: > For all templates, I want to put the Queue name into the subject. > > This will allow us to set up email filters.. > > I tried {$Ticket->Queue} but that is a number. Could someone tell me the > variable that will give the name of the queue? $Ticket->QueueObj->Name --Bret