[rt-users] Owner not sent email

[Bret Martin]

On Fri, 16 Jul 2004 14:20:38 PDT "Jonathan Chen" wrote:
> Owner of the case by default does not know get an email. To receive an 
> email, you would need to turn on the Notify Actor or something like    
> that in your RT_SiteConfig.pm file.                                    

You're confusing two different things.  The $NotifyActor setting just
controls whether the person who enters a transaction (the "Actor") will
be notified.  That person may or may not be the owner of the ticket.

--Bret