[rt-users] Extracting tickets/Altering Tickets from a standalone application
Himem Inc
rt at himem.net
Sun Jul 18 20:31:52 EDT 2004
I would like to access the RT system from a standalone application
(basically develop an application that pops up on the users screen when
a new ticket is given to them, or its past due, Microsoft Outlook-like.
Is there any easy way to access the ticket's data through RT? I would
like to be able to read tickets, edit tickets, and the such. Are there
any applications like this already? Would anyone be interested in
assisting?
Thanks
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