[rt-users] Extracting tickets/Altering Tickets from a standalone application

[Ruslan U. Zakirov]

Himem Inc wrote:
> I would like to access the RT system from a standalone application 
> (basically develop an application that pops up on the users screen when 
> a new ticket is given to them, or its past due, Microsoft Outlook-like.  
> Is there any easy way to access the ticket's data through RT?  I would 
> like to be able to read tickets, edit tickets, and the such.  Are there 
> any applications like this already?  Would anyone be interested in 
> assisting?
REST interface
CLI - Command Line Interface
Perl RT API if you can use perl in your app.

> 
> Thanks
> 
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