[rt-users] Per-transaction reply/comment with quoting

Michael S. Liebman m-liebman at northwestern.edu
Mon Jul 19 14:08:25 EDT 2004


On Mon, Jul 19, 2004 at 12:19:20PM -0400, Jesse Vincent wrote:
> 
> 
> 
> On Mon, Jul 19, 2004 at 12:18:59PM -0400, Michael S. Liebman wrote:
> > As implied by my other reply, I'd rather see the reply/comment
> > abilities get separated from the ModifyTicket right. I'd consider that
> > more of a bug and might make things easier for people who want to
> > allow editing of custom fields by self service.
> 
> That's a level of change to rights that I'm not comfortable with during
> a stable release series.

That's totally understandable. My concern is that fixing the "bug"
would take a step backwards and make future changes even more painful.

Michael
-- 
Michael S. Liebman                      m-liebman at northwestern.edu
                  http://msl521.freeshell.org/
"I have vision and the rest of the world wears bifocals."
        -Paul Newman in "Butch Cassidy & the Sundance Kid"



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