[rt-users] Automatically set tickets "dead" by conditiion

[Dennis Breithaupt]

Hello all,

we have a global SA-based spamgateway, which tags all Spam-mails with 
"**SPAM**" in the subject but however does not delete them itself for 
technical reasons.

Is it possible to tell R'T somehow, to automatically set newly created 
tickets by email, which have "**SPAM**" in the subject to status "dead"?

I was not able to find any Scrip-condition or somewhat to handle this.


However, we're still using r't 2...


Thanks in advance,

Dennis Breithaupt
pelion XII AG