[rt-users] Exmpty Notification (3.2.1)

Odhiambo Washington wash at wananchi.com
Wed Jul 21 09:35:18 EDT 2004


Hello users,

I have upgraded from 2.0.15 to 3.2.1. I'll say it was flawless, unless I
screwed up with something in the course of fixing the scrips and
templates.

I have this Scrip as the only Global scrip.

On Owner Change Notify Owner with template Transaction

Now when I 'Take' a ticket, I get notified, but there is no ticket
content. What I get says:


<cut>

Wed Jul 21 16:32:11 2004: Request 33031 was acted upon.
Transaction: Taken by wash
       Queue: cs
     Subject: Fw: Mail delivery failed: returning message to sender
       Owner: wash 
  Requestors: OBFUSCATED at wananchi.com
      Status: new
 Ticket <URL: http://rt.wananchi.com/Ticket/Display.html?id=33031 > 


This transaction appears to have no content

</cut>


Is it normal that way - that "This transaction appears to have no
content"??




        cheers
       - wash 
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Odhiambo Washington                     . WANANCHI ONLINE LTD (Nairobi, KE)  |
<wash at wananchi dot com>              . 1ere Etage, Loita Hse, Loita St.,  |
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