[rt-users] RTx::Shredder related question

[Ruslan U. Zakirov]

Asif Iqbal wrote:
> Ruslan U. Zakirov wrote:
> 
>>Asif Iqbal wrote:
>>
>>>Hi 
>>>
>>>I am trying to use RTx::Shredder to delete tickets that are in 'deleted'
>>>status.
>>>
>>>However when I run the command as
>>>
>>>rtx-shredder 2004-07-22 
>>>
>>>I get Tickets list empty. But when I look for the deleted tickets in
>>>mysql using the command
>>>
>>>select count(*) from Tickets where status = 'deleted';
>>>
>>>I get 120
>>>
>>>What am I doing wrong?
>>
>>You should apply patch to your RT instance. Current RT API implentation 
> 
> 
> Is there one available out in public?
Yes, it's distributed with RTx-Shredder. Also it was sent to rt-devel. 
There is two versions in rt-devel you should use second one.
				Best regards. Ruslan.
> 
> 
>>doesn't allow fetch deleted tickets. This only add flag to RT::Tickets 
>>objects and Shredder use it.
>>
>>				Best regards. Ruslan.
>>
>>>Thanks
>>
>