[rt-users] Queue/rt-mailgate Error Report

[Odhiambo Washington]

Hello rt-users,

I seriously need help with rt, so that requests can go into the rt
queues again.



My Setup:

rt-3.2.1
Apache-1.3.31
modperl1
FreeBSD

Pertinent:

DB imported from rt-2.0.15


Errors:


I have set logging to 'error' just to see if I can get any details that
can assist me to find out why mail to RT queues do fail.

Interestingly, a clean install of rt-3.2.1 on another test box accepts
mail without any problem.

While still stuck with the problem that my RT queus don't accept mail, I
see the following error in rt.log, as well as my web server logs:

[root at ns2]#less rt.log                                                                                                                 
[Tue Jul 27 11:40:45 2004] [crit]: Trying to check RT::Queue rights for
an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:
355)

When interpreted, what does this mean?


Besides that, I believe I have put all the required rights to Groups,
but I am still stuck:


 121$ ./rt-mailgate --action correspond --queue cs --url http://rt.wananchi.com/ --debug
From: wash at wananchi.com
To: cs at wananchi.com
Subject: Testing Again

This is a test
Connecting to http://rt.wananchi.com//REST/1.0/NoAuth/mail-gateway at
./rt-mailgate line 447, <> chunk 1. 
An Error Occurred 
=================

405 Method Not Allowed
This is ./rt-mailgate exiting because of an undefined server error at
./rt-mailgate line 495, <> chunk 1. 





        cheers
       - wash 
+----------------------------------+-----------------------------------------+
Odhiambo Washington                     . WANANCHI ONLINE LTD (Nairobi, KE)  |
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