[rt-users] RTFM Nav Item not seen by non-priv users

pmcferrin at lucent.com pmcferrin at lucent.com
Tue Jul 27 17:46:15 EDT 2004


Hello:

I just installed RTFM 2.0.4 on top of RT 3.0.10.

As a privilege user, I can see the RTFM icon in the
left-side navigation pane.  As a non-privilege user,
I can NOT see the RTFM icon.

Under RTFM Configuration, I have added rights: SeeClass,
ShowACL, ShowArticle, ShowArticleHistory, and
ShowCustomField to the System Groups "everyone" but
the non-priv users still does not see the RTFM icon
when they first login.

All other global group rights have "No rights granted."

What am I missing?

-paul mcferrin




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