[rt-users] Re: RT Stats Package

[Richard Ellis]

> Message: 2
> Date: Tue, 27 Jul 2004 13:14:17 -0700
> From: John Gedeon <jgedeon at qualcomm.com>
> Subject: [rt-users] RT Stats Package questions
> To: RT-Users list <rt-users at lists.bestpractical.com>
> Message-ID: <4106B799.90702 at qualcomm.com>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
> 
> Hi,
> 
>     We are using rt-3.2.1 right now and I need to install the RT stats 
> package for our users. I have read the readme and the wiki page on it 
> and realise all i have to do is drop the files in /opt/rt/local but I am 
> worried that some of the changes in 3.2.1 or future will be missed 
> because the Stats package overrides Record.pm and Ticket_Overlay.pm. I 
> don't want to try and figure out what differences should be there and 
> what ones shouldn't so what is the recomened use of the stats package?
> 
> John
> 
> 
> ------------------------------
Hi John,

When you say it overwrites files, which stats package are you using? The
entire thing should go in local/html and local/lib.

Talk to me or Kelly Hickel off-line if you need help getting this
installed

Rik