[rt-users] Delete all tickets

[Ruslan U. Zakirov]

Jonas Lindvall (AllTele) wrote:
> Ive been trying to get an answear to this, but realised that the most 
> simple thing is to drop the DB, and
> then copy the userdatabase...to the new one and recrate the queues.
>  
> They told me that there is scripts to do this to but then you can take 1 
> ticket at each time.
> Also there is something that is called RTx:Shredder that you can build 
> your own script around.

If you want wipeout _deleted_ tickets then you shouldn't write anything 
for RTx::Shredder.

				Best regards. Ruslan.
>  
> //Jonas
> 
>     ----- Original Message -----
>     *From:* Sivan DERAY <mailto:sivan.deray at net-aptitude.fr>
>     *To:* rt-users at lists.bestpractical.com
>     <mailto:rt-users at lists.bestpractical.com>
>     *Sent:* Wednesday, July 28, 2004 11:18 AM
>     *Subject:* [rt-users] Delete all tickets
> 
>     Hi,
>      
>     I'd like to know if it's possible to get all the ticket generated
>     erased without usings SQL command on the database,
>     so to get for the next ticket creation the number #1.
>      
>     Thanks
>