[rt-users] upgrade (2.0.14 to 3.2.1) problem

[SUBREDU Manuel]

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~ Hi,

~ I have a rt 2.0.14 and I want to upgrade to 3.2.1 . I have followed the
_exact_ instructions provided by the README files (rt and rt2-to-rt3)
but still, I have a problem. The export to directory it's ok, the
metadata file is populated and the tickets are exported. But, when I try
to export the data into rt3 database I get some errors.

~ .uCreating user diablo
.Failed to create user for$VAR1 = {
~          'NickName' => 'diablo',
~           ... <other data> ...
~        };

[Sat Jul 31 02:56:45 2004] [crit]: 1 (/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Sat Jul 31 02:56:45 2004] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)

I've read the list archives (bot rt-users and rt-devel) and I didn't
find any usefull information about this problem. Does someone have a
clue about this ?

rt2-to-rt3 version is 1.23
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