[rt-users] how to create a read-only account
Harald Wagener
hwagener at hamburg.fcb.com
Sat Jul 31 11:34:15 EDT 2004
Am 30.07.2004 um 19:17 schrieb Albert Dvornik:
>
> Unfortunately, any user with (or without) privileges automatically
> gets "CommentOnTicket", "CreateTicket", "ReplyToTicket" and "SeeQueue"
> rights which we granted to "Everyone" (and which are needed to make
> the automatic ticket creation via mailgate work for users that are not
> already registered).
For the mailgate, You only need "CreateTicket" for Everyone.
You might want to set "ReplyToTicket" for the "Requestor" Pseudo User.
Regards,
Harald
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