[rt-users] RT_Config.pm issue

Pierre-Luc Soucy webmaster at crealabs.com
Sun Jun 6 21:50:02 EDT 2004


Hi,

I have run through the installation steps for RT with FastCGI and 
everything seems to be set up properly, but I am unable to get it to run 
with Apache. When I run /opt/rt3/bin/mason_handler.fcgi from shell, it 
works fine, but I get a 500 error with Apache and the logs say the 
following:

===============
Sun Jun 06 21:35:42 2004] [warn] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" restarted (pid 30556)
Can't locate /opt/rt3/etc/RT_Config.pm in @INC (@INC contains: 
/opt/rt3/local/lib/i686-linux /opt/rt3/local/lib /opt/rt3/lib 
/usr/lib/perl5/5.8.3/i686-linux /usr/lib/perl5/5.8.3 
/usr/lib/perl5/site_perl/5.8.3/i686-linux /usr/lib/perl5/site_perl/5.8.3 
/usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl/5.6.1 
/usr/lib/perl5/site_perl) at /opt/rt3/lib/RT.pm line 108.
Compilation failed in require at /opt/rt3/bin/mason_handler.fcgi line 28.
===============

I can see that / is not in @INC, but shouldn't the program be able to 
find RT_Config.pm easily when it has the absolute path to it? Or am I 
missing something here?

Any help would be appreciated.

Thanks!

Pierre-Luc



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